As Manager, do you know who you really work for? I am not saying that the person signs your check or your annual review. I think that day by day, hour to hour, do you work?

If you say is your customer, it’s great you attention in the areas of marketing class. Finally, each working day for the customer, but is this really where you work on a daily basis? Do you know personally take their orders? Do you know personally respond to calls of support? Do you have trucks and drive your product to transmit to customers to help them unload and get ready to use it? If you are a manager, I really hope this is not what you come to work to be done. These are the things, because your team is to be done. You may need in launching time to time, but this is not what the leaders are on the frontline to do there.

If you say that your supervisor, me too, I’m sure you’d like to hear. Your coach must on the one hand, define your objective in the organization and help you. Thus one might say that the work you do on a daily or hourly basis to work with your supervisor. But is this really, you spend most of your time trying to help? I hope not.

Let’s take a look at the activities of good managers of their time. Personal development, process optimization, cost control. You make sure your employees know what needs to be done and work the good thing. They ensure that people have the tools they need to work efficiently and effectively. They ensure that people working in a safe environment and respectful. They ensure that people who need training to be effective and forward-looking. You are looking for opportunities for your team as effectively as possible. You help your employees to use the better. They help members of your team the best it can be demonstrated. Most of the work you do (or should do) for your team. They work for your team.

So as director forget the idea that everyone works for you. The thought leads you on the path of ego and conflict research. Your team works, does things for the client. You, as directors, work for your team, they get everything they need to be effective in serving your customers. The best managers and highly appreciated the life there that are working for their teams and give them everything they need to succeed.

The more people you manage, more people with whom you work, and not vice versa. Greater team not to take your job, but it is increasing.

So the next time, drag your organizational team, turn on the head with your boss standing at the bottom of it somewhere in the middle, and the people who actually come into contact with the customer on a daily or hourly basis to the head, where they belong. The goal of a great leader is to establish the best team man at the head of the pyramid on the head of the customer.